To download software on the Mac computer, go to the Software for Mac field, and click WD Drive Utilities for Mac - Download. Fixed: WD My Passport Ultra 1TB not Recognized Issue When you’re computer does not recognize the WD My Passport Ultra 1TB setup, follow the various solutions provided below. Just didn't work. The light came on but no one is home. Lots of help out there on the internet but doesn't solve the problem. It is not recognised my Mac ( latest OS ), not in disk utility, not any where. Couple of hours trying to get it to work and then arranged a return.

1. Software My Passport Ultra Not Working Mac Pro
2. My Passport Ultra Software Update
3. Software My Passport Ultra Not Working Mac Os

Software My Passport Ultra Not Working Mac Pro

My Passport Ultra Software Update

• Attach the WD My Passport hard drive to your Mac computer.
• Click the magnifying glass icon (Spotlight) and type Disk Utility. Select the Disk Utility program from the search result list.
• The Mac Disk Utility window appears.
• Make sure that the WD My Passport Ultra is selected on the left-hand side panel.
• Click the Erase tab. Select 'ExFAT' from the drop-down list. (Using this format lets you connect this WD drive to a Windows or Mac computer.)Click Erase.
• The 'Untitled' drive should appear on the desktop. If not, click the Finder icon on the dock, and the Untitled drive will be displayed in the 'Devices' section. Rename it and use it just like you would use a USB stick.
• If you need to use this WD My Passport drive on your Mac computer extensively, follow these steps.
• Go to Disk Utility and click the Erase tab. Choose the 'Mac OS' option from the 'Format' drop-down list. Click the Partition tab and click the + icon to partition the drive. Clicking it multiple times creates many partitions.
• Click on - to delete a partition. Click a partition and type the size of the partition in the 'Size' field to set the partition size manually. Type a partition name that you can understand easily. (For example, type photos for the partition where you want to store photos.)
• Set the format type as 'Mac OS(Journaled)' and then, click Apply Partition. Wait until the partition operation is completed. The partitions now appear on the desktop.

Software My Passport Ultra Not Working Mac Os

Unfortunately my hard drive has died without recovery of the data saved in it. I couldn’t imagine this hard drive would be so fragile for not sustaining a minor shock and collapse completely losing my all data. WD My Passport Ultra 2TB. Connect computer to the My Passport Wireless Wi-Fi network. Using a web browser, open the My Passport Wireless dashboard. Go to Firmware Tab. Jun 23, 2020  Wd my passport light on but not working - Best answers. But a month a ago I changed the file format so it would open on my mac and it opened for about a week and then now it won't recognize it but I can hear it spinning and vibrating and it lights up. It connects but just for a seconds and I've also tested in on a windows laptop and it. After recovering data from this drive, you can now courageously proceed to erase your WD My Passport hard drive with no fuss. Step 1:Go to Disk Utility. Step 2:Select the WD My Passport for Mac drive in the left sidebar. Step 3:Click Erase on the top of the Disk Utility window.